Frequently Asked Questions

Find answers to common questions about OBOROTO membership, offers and more.

OBOROTO is a smart city membership discount app that connects you with best local businesses and exclusive offers on Food, Shopping, Wellness and Entertainment. Save more with 4000+ vouchers across Varanasi and Prayagraj.

Choose a membership plan, make the payment, unlock available offers and vouchers, then redeem them at partner outlets through the OBOROTO app.

OBOROTO offers a Trial Membership, 6 Months Membership and 1 Year Membership. Plans and benefits may change as new offers are added.

You can use your membership at listed OBOROTO partner restaurants, cafes, salons, shopping outlets, wellness centres, entertainment venues and other verified businesses shown in the app or Businesses page.

Browse available offers, generate the voucher in the app before billing, show it at the partner outlet, and complete QR verification to receive the applicable discount.

Open the OBOROTO app or visit the Membership page, select the plan that suits you, complete secure payment and your membership benefits will be activated.

Refund eligibility depends on payment and subscription conditions. If payment is charged but OBOROTO cannot process or cancels the subscription due to a technical issue, eligible refunds are processed through the original payment mode.

Go to the For Retailers page or contact support. The OBOROTO team will verify your business, collect offer details and help list your outlet on the platform.

Please contact OBOROTO support with your registered mobile number, issue details and screenshots if possible. The support team will help you resolve it.

You can contact support through WhatsApp, phone or email. Email us at team@oboroto.com or call +91 99198 97039 or WhatsApp +91 92147 71509 from Monday to Saturday, 10 AM to 7 PM.

After purchase, your membership is activated in your OBOROTO account. You can start browsing partner outlets and redeeming available vouchers from the app.

You can purchase or renew membership from the Membership section in the OBOROTO app or website by selecting a plan and completing payment.

Select a voucher, visit the partner merchant, show your voucher or QR code before billing, and let the merchant verify it in the OBOROTO system.

Yes. You can view partner businesses, categories and featured offers before purchasing a membership.

You pay the merchant directly using accepted modes such as cash or UPI after your OBOROTO discount or voucher benefit is verified.

Retail partners can increase visibility, attract new customers, promote offers, receive marketing support and reach verified OBOROTO members.

You can download the OBOROTO app from the Google Play Store link shown on the website.

Membership usage depends on plan rules and app account verification. Please use the membership from your registered OBOROTO account unless a specific plan allows transfer.

Open your profile in the OBOROTO app and update available details. For locked information such as registered phone number, contact support.

OBOROTO support is available Monday to Saturday from 10 AM to 7 PM.

Can't find what you're looking for?

Drop us an email and we'll get back to you as soon as possible.

Email Us team@oboroto.com
Call Us +91 99198 97039
Available

Mon - Sat (10AM - 7PM)

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